Jobticket+ for companies
How billing works
One direct debit. One consolidated invoice. No surprises.
Jobticket+ is billed once a month in a consolidated way: invoicing and the due date occur from the 25th of the current month, paid via SEPA B2B direct debit. This page walks you through every step — simply, transparently, and exactly per our T&C.
- 25th
- Invoicing & due date from the 25th of the current month
- 26th
- Deposit collection on the 26th — before the start and on increases
- 11:59 p.m.
- Pause tickets until 11:59 p.m. on the last day of the month
Your billing month at a glance
Four dates you need to know — that’s all there is.
Until the 10th of the month
Termination deadline
The contract can be terminated until the 10th of a month to the end of the month. You can also end the participation of individual employees until the 10th, effective for the following month.
From the 25th of the month
Billing & due date
The regular, final, and consolidated invoice is issued: all Jobtickets issued and active in the current month plus the accumulated service fees. Collection is via SEPA B2B direct debit.
On the 26th of the month
Deposit adjustment
If the number of your active and bindingly scheduled tickets has grown, the difference to the deposited security amount is collected automatically.
Last day, until 11:59 p.m.
Pause for the following month
Changes or pauses — by you as the admin in the dashboard or by employees in the app — are possible until 11:59 p.m. on the last day of the month at the latest, with effect for the following month.
Example
One month in practice
In August
Your company has 20 active Jobtickets. Your employees ride, you manage everything in the dashboard.
From 25 August
The consolidated invoice for August is issued and due: 20 active tickets plus service fees, collected via SEPA B2B direct debit.
31 August, until 11:59 p.m.
Two employees pause their ticket for September — directly in the app or via your dashboard.
From 25 September
The September invoice covers only the 18 active tickets — note that per the price list, the monthly administrative fee per employee also applies while paused.
The result: each invoice covers the current month — with the tickets issued and active in it.
The deposit: paid once, fully transparent
After opening your account and mandatorily before the first ticket is issued, you provide a security deposit. It secures the ongoing payments — and the remaining deposit is refunded to you after the contract ends.
How it is calculated
Number of tickets scheduled in the system × the currently valid gross unit price of the Jobticket on the reference date. If your company plans 50 tickets, for example, the deposit equals exactly 50 monthly ticket prices.
When it is due
It is collected via SEPA B2B direct debit on the reference date: the 26th of the month preceding the start of service. Until the deposit is fully booked, the account remains locked for ticket issuance; if the account is opened after the 26th, service can only start on the 1st of the month after next.
When your team grows
If the number of your active and bindingly scheduled tickets increases, an obligation to top up arises: the difference to the deposited amount is collected automatically on the 26th of the current month.
How you get it back
After the orderly termination of the contract, complete closure of the account, and offsetting against any outstanding claims, the remaining deposit is refunded within 14 days.
Good to know
SEPA B2B direct debit is the standard
The deposit and the regular billing amounts are collected via SEPA B2B direct debit as the standard; the mandate requires a German, Austrian, or Swiss bank account. Bank transfer is only possible in exceptional cases after explicit application and approval — with a payment term of 15 calendar days from the invoice date.
Keep your account funded
If a direct debit fails, default occurs immediately: the company account and the linked tickets are blocked automatically. They are unblocked only after all outstanding balances, including dunning and returned-debit fees, are settled — so keep your account funded around the 25th and 26th.
Everything on one invoice
Tickets and accumulated service fees appear bundled on one consolidated invoice per month. Note: per the price list, the monthly administrative fee per employee applies regardless of status — active or paused.
Frequently asked billing questions
When is Jobticket+ billed and when is the invoice due?
The regular, final, and consolidated billing covers all Jobtickets issued and active in the respective current month, as well as the accumulated service fees. Invoicing and the due date always occur from the 25th of the current month (performance month).
Collection is via SEPA B2B direct debit as the standard.
Until when can tickets be paused or changed?
Changes or the pausing of a subscription can be made by the administrator in the dashboard or by employees themselves in the app no later than 11:59 p.m. on the last day of the current month — with effect for the following month.
Exception in the first month of use: if an employee first activated their ticket after the 10th day of the preceding month, termination by this employee is only possible after the expiration of the second active month.
How high is the deposit and when is it collected?
The initial security deposit is calculated as the number of tickets scheduled in the system multiplied by the currently valid gross unit price of the Jobticket on the reference date (the 26th calendar day of the month preceding the start of service). It is collected via SEPA B2B direct debit on that date; until payment has been received in full, the account remains locked for ticket issuance.
If the number of active and bindingly scheduled tickets increases later, the difference is collected automatically on the 26th of the current month. After the orderly end of the contract, closure of the account, and offsetting of outstanding claims, the remaining deposit is refunded within 14 days.
Which payment methods are supported?
The standard is SEPA B2B direct debit; the mandate requires company and representative data as well as a German, Austrian, or Swiss bank account. Payment by bank transfer is only permissible in exceptional cases after explicit application and approval — then a strict payment term of 15 calendar days from the invoice date applies.
What happens if a direct debit fails?
If the collection via SEPA direct debit fails (returned direct debit), default occurs immediately — regardless of the reason. The company account and all linked Jobtickets are blocked immediately and automatically.
The account is unblocked only after full settlement of all outstanding balances, including any dunning and returned-debit fees.
Until when can I terminate?
The contract runs for an indefinite period and can be terminated until the 10th of a month to the end of the month. You can also end the participation of individual employees until the 10th of a month, effective for the following month.
Legally binding: the T&C
This page summarizes billing in simple terms. Legally binding are solely the General Terms and Conditions of Cooperation for Jobticket+ (version 3.0, July 2026) — in particular section 4 “Costs, Billing, and Payment” and section 5 “Term, Termination, and Pausing”.
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